1. Terms of Use
Last Updated: 10th October, 2025
1. Account & Eligibility
You must be at least 18 years old to use Kalakar.io.
You are responsible for all activity that occurs under your account.
You agree to keep your login credentials confidential.
2. Services
Kalakar.io provides AI-based captioning, transcription, and related video tools.
We may update, improve, or modify features at our discretion.
Output generated by Kalakar.io depends on the quality of input data; accuracy is not guaranteed.
3. User Content
You retain ownership of any content (audio, video, text, etc.) you upload (“User Content”).
By uploading User Content, you grant us a limited license to process, store, and generate output as required to provide the Services.
You are solely responsible for ensuring you have the rights to the User Content you upload.
4. Acceptable Use
You agree not to use the Services for:
Illegal, infringing, or harmful purposes.
Uploading or generating content that is abusive, hateful, obscene, defamatory, or violates intellectual property rights.
Reverse engineering, copying, or reselling our Services without permission.
5. Subscription & Payments
Access to premium features requires a paid monthly subscription.
Subscriptions are billed monthly in advance and will automatically renew each month unless canceled before the next billing cycle.
By subscribing, you authorize Kalakar.io to automatically charge your provided payment method each month until you cancel.
You are responsible for applicable taxes and charges depending on your location.
6. No Refund Policy
All payments to Kalakar.io are final and non-refundable.
No refunds or credits will be issued, including for:
Partial use of the Service
Dissatisfaction with the Service
Cancellation after billing
Accidentally choosing a different or incorrect subscription plan
Please review your subscription plan carefully before confirming payment.
7. Service Changes & Termination
We may suspend, discontinue, or modify any part of the Services at any time.
We may terminate or suspend your account if you violate these Terms.
Upon termination, your access to Services and any stored data may be deleted or restricted.
8. Data & Privacy
We take reasonable measures to protect your User Content and data.
We may use trusted third-party service providers (“subprocessors”) to support delivery of our Services.
We do not claim ownership over your data, but you grant us rights to process it solely for providing the Services.
9. Intellectual Property
Kalakar.io, including its software, features, designs, and branding, are our property and protected by applicable intellectual property rights.
Except for the limited license granted, nothing in these Terms transfers any ownership to you.
10. Disclaimers
Services are provided “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted or error-free service, or that results will meet your expectations.
11. Limitation of Liability
To the maximum extent permitted, our liability is limited to the amount you paid us in the last 12 months.
We are not liable for indirect, incidental, or consequential damages including data loss, business interruption, or lost profits.
12. Changes to Terms
We may revise these Terms at any time. Continued use of our Services after changes means you accept the updated Terms.
2. Customer Grievance Redressal Policy
At Kalakar.io, we value customer satisfaction and are committed to resolving grievances quickly and transparently.
How to Raise a Complaint
Customers may raise complaints via:
Email: support@kalakar.io
Acknowledgment
All complaints will be acknowledged within 24–48 hours.
A reference number will be provided for tracking.
Resolution Timeline
Simple issues: within 3 working days.
Complex issues: within 7–14 working days.
If more time is required, customers will be informed with an updated timeline.
Escalation
If unresolved, complaints will be escalated internally to our Grievance Officer for review and resolution.
Record Keeping
All grievances are logged and reviewed regularly to improve our Services.
3. Refund & Dispute Policy
Refund Policy
No refunds under any circumstances.
All payments, once made, are final and non-refundable. This applies to subscription fees, one-time purchases, upgrades, renewals, or unused periods.
Refunds will not be granted if you accidentally select a different or incorrect subscription plan.
Customers are advised to carefully check their chosen subscription before confirming payment.
Dispute Policy
If you face billing or access issues, you may raise a grievance through support@kalakar.io.
While refunds are not provided, we will work to resolve disputes related to account access, service availability, or technical issues promptly.
Any disputes will be handled as per our Terms of Use.
1. Terms of Use
Last Updated: 2nd December, 2025
1. Account & Eligibility
You are responsible for all activity that occurs under your account.
You agree to keep your login credentials confidential.
2. Services
Kalakar.io provides AI-based captioning, transcription, and related video tools.
We may update, improve, or modify features at our discretion.
Output generated by Kalakar.io depends on the quality of input data; accuracy is not guaranteed.
3. User Content
You retain ownership of any content (audio, video, text, etc.) you upload (“User Content”).
By uploading User Content, you grant us a limited license to process, store, and generate output as required to provide the Services.
You are solely responsible for ensuring you have the rights to the User Content you upload.
4. Acceptable Use
You agree not to use the Services for:
Illegal, infringing, or harmful purposes.
Uploading or generating content that is abusive, hateful, obscene, defamatory, or violates intellectual property rights.
Reverse engineering, copying, or reselling our Services without permission.
5. Subscription & Payments
Access to premium features requires a paid monthly subscription.
Subscriptions are billed monthly in advance and will automatically renew each month unless canceled before the next billing cycle.
By subscribing, you authorize Kalakar.io to automatically charge your provided payment method each month until you cancel.
You are responsible for applicable taxes and charges depending on your location.
6. No Refund Policy
All payments to Kalakar.io are final and non-refundable.
No refunds or credits will be issued, including for:
Partial use of the Service
Dissatisfaction with the Service
Cancellation after billing
Accidentally choosing a different or incorrect subscription plan
Please review your subscription plan carefully before confirming payment.
7. Service Changes & Termination
We may suspend, discontinue, or modify any part of the Services at any time.
We may terminate or suspend your account if you violate these Terms.
Upon termination, your access to Services and any stored data may be deleted or restricted.
8. Data & Privacy
We take reasonable measures to protect your User Content and data.
We may use trusted third-party service providers (“subprocessors”) to support delivery of our Services.
We do not claim ownership over your data, but you grant us rights to process it solely for providing the Services.
9. Intellectual Property
Kalakar.io, including its software, features, designs, and branding, are our property and protected by applicable intellectual property rights.
Except for the limited license granted, nothing in these Terms transfers any ownership to you.
10. Disclaimers
Services are provided “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted or error-free service, or that results will meet your expectations.
11. Limitation of Liability
To the maximum extent permitted, our liability is limited to the amount you paid us in the last 12 months.
We are not liable for indirect, incidental, or consequential damages including data loss, business interruption, or lost profits.
12. Changes to Terms
We may revise these Terms at any time. Continued use of our Services after changes means you accept the updated Terms.
2. Customer Grievance Redressal Policy
At Kalakar.io, we value customer satisfaction and are committed to resolving grievances quickly and transparently.
How to Raise a Complaint
Customers may raise complaints via:
Email: support@kalakar.io
Acknowledgment
All complaints will be acknowledged within 24–48 hours.
A reference number will be provided for tracking.
Resolution Timeline
Simple issues: within 3 working days.
Complex issues: within 7–14 working days.
If more time is required, customers will be informed with an updated timeline.
Escalation
If unresolved, complaints will be escalated internally to our Grievance Officer for review and resolution.
Record Keeping
All grievances are logged and reviewed regularly to improve our Services.
3. Refund & Dispute Policy
Refund Policy
Refunds are available within 14 days of the initial subscription purchase.
Refund requests must be sent to support@kalakar.io within the 14-day period, with your account email and payment confirmation.
After 14 days, all payments become final and non-refundable, including renewals, upgrades, or accidental purchases.
Once a refund is processed, your access to Kalakar.io’s paid features will end immediately.
Refunds will not be provided if:
The 14-day window has passed
You used significant portions of the service
You purchased through a third-party marketplace or reseller
Dispute Policy
For billing or technical disputes, please contact support@kalakar.io.
We will investigate and resolve issues related to payment errors, double charges, or access problems.
Refunds will follow the 14-day policy above.
1. Terms of Use
Last Updated: 2nd December, 2025
1. Account & Eligibility
You are responsible for all activity that occurs under your account.
You agree to keep your login credentials confidential.
2. Services
Kalakar.io provides AI-based captioning, transcription, and related video tools.
We may update, improve, or modify features at our discretion.
Output generated by Kalakar.io depends on the quality of input data; accuracy is not guaranteed.
3. User Content
You retain ownership of any content (audio, video, text, etc.) you upload (“User Content”).
By uploading User Content, you grant us a limited license to process, store, and generate output as required to provide the Services.
You are solely responsible for ensuring you have the rights to the User Content you upload.
4. Acceptable Use
You agree not to use the Services for:
Illegal, infringing, or harmful purposes.
Uploading or generating content that is abusive, hateful, obscene, defamatory, or violates intellectual property rights.
Reverse engineering, copying, or reselling our Services without permission.
5. Subscription & Payments
Access to premium features requires a paid monthly subscription.
Subscriptions are billed monthly in advance and will automatically renew each month unless canceled before the next billing cycle.
By subscribing, you authorize Kalakar.io to automatically charge your provided payment method each month until you cancel.
You are responsible for applicable taxes and charges depending on your location.
6. Refund Policy
All payments to Kalakar.io are final and non-refundable.
No refunds or credits will be issued, including for:
Partial use of the Service
Dissatisfaction with the Service
Cancellation after billing
Accidentally choosing a different or incorrect subscription plan
Please review your subscription plan carefully before confirming payment.
7. Service Changes & Termination
We may suspend, discontinue, or modify any part of the Services at any time.
We may terminate or suspend your account if you violate these Terms.
Upon termination, your access to Services and any stored data may be deleted or restricted.
8. Data & Privacy
We take reasonable measures to protect your User Content and data.
We may use trusted third-party service providers (“subprocessors”) to support delivery of our Services.
We do not claim ownership over your data, but you grant us rights to process it solely for providing the Services.
9. Intellectual Property
Kalakar.io, including its software, features, designs, and branding, are our property and protected by applicable intellectual property rights.
Except for the limited license granted, nothing in these Terms transfers any ownership to you.
10. Disclaimers
Services are provided “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted or error-free service, or that results will meet your expectations.
11. Limitation of Liability
To the maximum extent permitted, our liability is limited to the amount you paid us in the last 12 months.
We are not liable for indirect, incidental, or consequential damages including data loss, business interruption, or lost profits.
12. Changes to Terms
We may revise these Terms at any time. Continued use of our Services after changes means you accept the updated Terms.
2. Customer Grievance Redressal Policy
At Kalakar.io, we value customer satisfaction and are committed to resolving grievances quickly and transparently.
How to Raise a Complaint
Customers may raise complaints via:
Email: support@kalakar.io
Acknowledgment
All complaints will be acknowledged within 24–48 hours.
A reference number will be provided for tracking.
Resolution Timeline
Simple issues: within 3 working days.
Complex issues: within 7–14 working days.
If more time is required, customers will be informed with an updated timeline.
Escalation
If unresolved, complaints will be escalated internally to our Grievance Officer for review and resolution.
Record Keeping
All grievances are logged and reviewed regularly to improve our Services.
3. Refund & Dispute Policy
Refund Policy
Refunds are available within 14 days of the initial subscription purchase.
Refund requests must be sent to support@kalakar.io within the 14-day period, with your account email and payment confirmation.
After 14 days, all payments become final and non-refundable, including renewals, upgrades, or accidental purchases.
Once a refund is processed, your access to Kalakar.io’s paid features will end immediately.
Refunds will not be provided if:
The 14-day window has passed
You used significant portions of the service
You purchased through a third-party marketplace or reseller
Dispute Policy
For billing or technical disputes, please contact support@kalakar.io.
We will investigate and resolve issues related to payment errors, double charges, or access problems.
Refunds will follow the 14-day policy above.
Terms & Conditions - Kalakar.io
Terms & Conditions - Kalakar.io
Terms & Conditions - Kalakar.io
Terms & Conditions - Kalakar.io
By Editing Skool LLC
By Editing Skool LLC
By Editing Skool LLC
1. Terms of Use
Last Updated: 2nd December, 2025
1. Account & Eligibility
You are responsible for all activity that occurs under your account.
You agree to keep your login credentials confidential.
2. Services
Kalakar.io provides AI-based captioning, transcription, and related video tools.
We may update, improve, or modify features at our discretion.
Output generated by Kalakar.io depends on the quality of input data; accuracy is not guaranteed.
3. User Content
You retain ownership of any content (audio, video, text, etc.) you upload (“User Content”).
By uploading User Content, you grant us a limited license to process, store, and generate output as required to provide the Services.
You are solely responsible for ensuring you have the rights to the User Content you upload.
4. Acceptable Use
You agree not to use the Services for:
Illegal, infringing, or harmful purposes.
Uploading or generating content that is abusive, hateful, obscene, defamatory, or violates intellectual property rights.
Reverse engineering, copying, or reselling our Services without permission.
5. Subscription & Payments
Access to premium features requires a paid monthly subscription.
Subscriptions are billed monthly in advance and will automatically renew each month unless canceled before the next billing cycle.
By subscribing, you authorize Kalakar.io to automatically charge your provided payment method each month until you cancel.
You are responsible for applicable taxes and charges depending on your location.
6. Refund Policy
All payments to Kalakar.io are final and non-refundable.
No refunds or credits will be issued, including for:
Partial use of the Service
Dissatisfaction with the Service
Cancellation after billing
Accidentally choosing a different or incorrect subscription plan
Please review your subscription plan carefully before confirming payment.
7. Service Changes & Termination
We may suspend, discontinue, or modify any part of the Services at any time.
We may terminate or suspend your account if you violate these Terms.
Upon termination, your access to Services and any stored data may be deleted or restricted.
8. Data & Privacy
We take reasonable measures to protect your User Content and data.
We may use trusted third-party service providers (“subprocessors”) to support delivery of our Services.
We do not claim ownership over your data, but you grant us rights to process it solely for providing the Services.
9. Intellectual Property
Kalakar.io, including its software, features, designs, and branding, are our property and protected by applicable intellectual property rights.
Except for the limited license granted, nothing in these Terms transfers any ownership to you.
10. Disclaimers
Services are provided “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted or error-free service, or that results will meet your expectations.
11. Limitation of Liability
To the maximum extent permitted, our liability is limited to the amount you paid us in the last 12 months.
We are not liable for indirect, incidental, or consequential damages including data loss, business interruption, or lost profits.
12. Changes to Terms
We may revise these Terms at any time. Continued use of our Services after changes means you accept the updated Terms.
13. Merchant of Record Disclosure
Clanflare Solutions Pvt. Ltd. acts as the official Merchant of Record (MOR) and authorized reseller for customers located in India.
This applies only to payments made through UPI (Unified Payments Interface).
Clanflare Solutions Pvt. Ltd. is responsible for billing, invoicing, and taxation related to UPI transactions.
The software and all related services are provided solely by Editing Skool LLC, the developer and owner of Kalakar.io.
Card payments, international payments, and all non-UPI transactions are handled by Stripe, which acts as the payment processor for such transactions.
14. Taxation Clarification
Kalakar.io is owned and operated by Editing Skool LLC, a company registered in the State of Wyoming, USA.
In accordance with applicable tax laws of Wyoming and the United States, Editing Skool LLC will remit taxes within the United States.
Taxes collected through UPI transactions in India are handled and remitted by Clanflare Solutions Pvt. Ltd., as per Indian tax regulations.
15. Product Responsibility Clause
Editing Skool LLC is solely responsible for the development, functionality, support, and maintenance of the Kalakar.io software and all associated products or services.
Clanflare Solutions Pvt. Ltd. is responsible only for UPI-related billing, invoicing, and taxation.
All UPI-related billing and taxation matters shall be governed by the laws of India, while all product-related matters shall be governed by the laws of the United States.
16. Data Controller / Data Processor Clarification
Editing Skool LLC is the Data Controller and retains ownership of all customer and user data collected through Kalakar.io.
Clanflare Solutions Pvt. Ltd. acts solely as a Data Processor for the limited purpose of handling UPI billing information.
Clanflare does not have access to user content, captions, or personal data beyond what is required for UPI payment processing.
2. Customer Grievance Redressal Policy
At Kalakar.io, we value customer satisfaction and are committed to resolving grievances quickly and transparently.
How to Raise a Complaint
Customers may raise complaints via:
Email: support@kalakar.io
Acknowledgment
All complaints will be acknowledged within 24–48 hours.
A reference number will be provided for tracking.
Resolution Timeline
Simple issues: within 3 working days.
Complex issues: within 7–14 working days.
If more time is required, customers will be informed with an updated timeline.
Escalation
If unresolved, complaints will be escalated internally to our Grievance Officer for review and resolution.
Record Keeping
All grievances are logged and reviewed regularly to improve our Services.
3. Refund & Dispute Policy
Refund Policy
Kalakar.io does not provide refunds under any circumstances.
All subscription payments, renewals, upgrades, or one-time purchases are final and non-refundable.
We do not issue refunds, credits, or exchanges even if:
You discontinue the service
You are unsatisfied with the captions or features
You only used it for a short period
You accidentally select a different or incorrect subscription plan
You subscribe to the wrong plan by mistake
It is your responsibility to carefully review your subscription before confirming payment.
Monthly subscription charges will continue automatically until canceled by the user.
Refund-related disputes or requests will not be entertained or processed.
For any technical or billing concerns (excluding refunds), users may contact support at support@kalakar.io for resolution.
Dispute Policy
For billing or technical disputes, please contact support@kalakar.io.
We will investigate and resolve issues related to payment errors, double charges, or access problems.
Refunds will follow the 14-day policy above.
Any disputes will be governed by and interpreted in accordance with our Terms of Use.
1. Terms of Use
Last Updated: 2nd December, 2025
1. Account & Eligibility
You are responsible for all activity that occurs under your account.
You agree to keep your login credentials confidential.
2. Services
Kalakar.io provides AI-based captioning, transcription, and related video tools.
We may update, improve, or modify features at our discretion.
Output generated by Kalakar.io depends on the quality of input data; accuracy is not guaranteed.
3. User Content
You retain ownership of any content (audio, video, text, etc.) you upload (“User Content”).
By uploading User Content, you grant us a limited license to process, store, and generate output as required to provide the Services.
You are solely responsible for ensuring you have the rights to the User Content you upload.
4. Acceptable Use
You agree not to use the Services for:
Illegal, infringing, or harmful purposes.
Uploading or generating content that is abusive, hateful, obscene, defamatory, or violates intellectual property rights.
Reverse engineering, copying, or reselling our Services without permission.
5. Subscription & Payments
Access to premium features requires a paid monthly subscription.
Subscriptions are billed monthly in advance and will automatically renew each month unless canceled before the next billing cycle.
By subscribing, you authorize Kalakar.io to automatically charge your provided payment method each month until you cancel.
You are responsible for applicable taxes and charges depending on your location.
6. Refund Policy
All payments to Kalakar.io are final and non-refundable.
No refunds or credits will be issued, including for:
Partial use of the Service
Dissatisfaction with the Service
Cancellation after billing
Accidentally choosing a different or incorrect subscription plan
Please review your subscription plan carefully before confirming payment.
7. Service Changes & Termination
We may suspend, discontinue, or modify any part of the Services at any time.
We may terminate or suspend your account if you violate these Terms.
Upon termination, your access to Services and any stored data may be deleted or restricted.
8. Data & Privacy
We take reasonable measures to protect your User Content and data.
We may use trusted third-party service providers (“subprocessors”) to support delivery of our Services.
We do not claim ownership over your data, but you grant us rights to process it solely for providing the Services.
9. Intellectual Property
Kalakar.io, including its software, features, designs, and branding, are our property and protected by applicable intellectual property rights.
Except for the limited license granted, nothing in these Terms transfers any ownership to you.
10. Disclaimers
Services are provided “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted or error-free service, or that results will meet your expectations.
11. Limitation of Liability
To the maximum extent permitted, our liability is limited to the amount you paid us in the last 12 months.
We are not liable for indirect, incidental, or consequential damages including data loss, business interruption, or lost profits.
12. Changes to Terms
We may revise these Terms at any time. Continued use of our Services after changes means you accept the updated Terms.
13. Merchant of Record Disclosure
Clanflare Solutions Pvt. Ltd. acts as the official Merchant of Record (MOR) and authorized reseller for customers located in India.
This applies only to payments made through UPI (Unified Payments Interface).
Clanflare Solutions Pvt. Ltd. is responsible for billing, invoicing, and taxation related to UPI transactions.
The software and all related services are provided solely by Editing Skool LLC, the developer and owner of Kalakar.io.
Card payments, international payments, and all non-UPI transactions are handled by Stripe, which acts as the payment processor for such transactions.
14. Taxation Clarification
Kalakar.io is owned and operated by Editing Skool LLC, a company registered in the State of Wyoming, USA.
In accordance with applicable tax laws of Wyoming and the United States, Editing Skool LLC will remit taxes within the United States.
Taxes collected through UPI transactions in India are handled and remitted by Clanflare Solutions Pvt. Ltd., as per Indian tax regulations.
15. Product Responsibility Clause
Editing Skool LLC is solely responsible for the development, functionality, support, and maintenance of the Kalakar.io software and all associated products or services.
Clanflare Solutions Pvt. Ltd. is responsible only for UPI-related billing, invoicing, and taxation.
All UPI-related billing and taxation matters shall be governed by the laws of India, while all product-related matters shall be governed by the laws of the United States.
16. Data Controller / Data Processor Clarification
Editing Skool LLC is the Data Controller and retains ownership of all customer and user data collected through Kalakar.io.
Clanflare Solutions Pvt. Ltd. acts solely as a Data Processor for the limited purpose of handling UPI billing information.
Clanflare does not have access to user content, captions, or personal data beyond what is required for UPI payment processing.
2. Customer Grievance Redressal Policy
At Kalakar.io, we value customer satisfaction and are committed to resolving grievances quickly and transparently.
How to Raise a Complaint
Customers may raise complaints via:
Email: support@kalakar.io
Acknowledgment
All complaints will be acknowledged within 24–48 hours.
A reference number will be provided for tracking.
Resolution Timeline
Simple issues: within 3 working days.
Complex issues: within 7–14 working days.
If more time is required, customers will be informed with an updated timeline.
Escalation
If unresolved, complaints will be escalated internally to our Grievance Officer for review and resolution.
Record Keeping
All grievances are logged and reviewed regularly to improve our Services.
3. Refund & Dispute Policy
Refund Policy
Kalakar.io does not provide refunds under any circumstances.
All subscription payments, renewals, upgrades, or one-time purchases are final and non-refundable.
We do not issue refunds, credits, or exchanges even if:
You discontinue the service
You are unsatisfied with the captions or features
You only used it for a short period
You accidentally select a different or incorrect subscription plan
You subscribe to the wrong plan by mistake
It is your responsibility to carefully review your subscription before confirming payment.
Monthly subscription charges will continue automatically until canceled by the user.
Refund-related disputes or requests will not be entertained or processed.
For any technical or billing concerns (excluding refunds), users may contact support at support@kalakar.io for resolution.
Dispute Policy
For billing or technical disputes, please contact support@kalakar.io.
We will investigate and resolve issues related to payment errors, double charges, or access problems.
Refunds will follow the 14-day policy above.
Any disputes will be governed by and interpreted in accordance with our Terms of Use.
1. Terms of Use
Last Updated: 2nd December, 2025
1. Account & Eligibility
You are responsible for all activity that occurs under your account.
You agree to keep your login credentials confidential.
2. Services
Kalakar.io provides AI-based captioning, transcription, and related video tools.
We may update, improve, or modify features at our discretion.
Output generated by Kalakar.io depends on the quality of input data; accuracy is not guaranteed.
3. User Content
You retain ownership of any content (audio, video, text, etc.) you upload (“User Content”).
By uploading User Content, you grant us a limited license to process, store, and generate output as required to provide the Services.
You are solely responsible for ensuring you have the rights to the User Content you upload.
4. Acceptable Use
You agree not to use the Services for:
Illegal, infringing, or harmful purposes.
Uploading or generating content that is abusive, hateful, obscene, defamatory, or violates intellectual property rights.
Reverse engineering, copying, or reselling our Services without permission.
5. Subscription & Payments
Access to premium features requires a paid monthly subscription.
Subscriptions are billed monthly in advance and will automatically renew each month unless canceled before the next billing cycle.
By subscribing, you authorize Kalakar.io to automatically charge your provided payment method each month until you cancel.
You are responsible for applicable taxes and charges depending on your location.
6. Refund Policy
All payments to Kalakar.io are final and non-refundable.
No refunds or credits will be issued, including for:
Partial use of the Service
Dissatisfaction with the Service
Cancellation after billing
Accidentally choosing a different or incorrect subscription plan
Please review your subscription plan carefully before confirming payment.
7. Service Changes & Termination
We may suspend, discontinue, or modify any part of the Services at any time.
We may terminate or suspend your account if you violate these Terms.
Upon termination, your access to Services and any stored data may be deleted or restricted.
8. Data & Privacy
We take reasonable measures to protect your User Content and data.
We may use trusted third-party service providers (“subprocessors”) to support delivery of our Services.
We do not claim ownership over your data, but you grant us rights to process it solely for providing the Services.
9. Intellectual Property
Kalakar.io, including its software, features, designs, and branding, are our property and protected by applicable intellectual property rights.
Except for the limited license granted, nothing in these Terms transfers any ownership to you.
10. Disclaimers
Services are provided “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted or error-free service, or that results will meet your expectations.
11. Limitation of Liability
To the maximum extent permitted, our liability is limited to the amount you paid us in the last 12 months.
We are not liable for indirect, incidental, or consequential damages including data loss, business interruption, or lost profits.
12. Changes to Terms
We may revise these Terms at any time. Continued use of our Services after changes means you accept the updated Terms.
13. Merchant of Record Disclosure
Clanflare Solutions Pvt. Ltd. acts as the official Merchant of Record (MOR) and authorized reseller for customers located in India.
This applies only to payments made through UPI (Unified Payments Interface).
Clanflare Solutions Pvt. Ltd. is responsible for billing, invoicing, and taxation related to UPI transactions.
The software and all related services are provided solely by Editing Skool LLC, the developer and owner of Kalakar.io.
Card payments, international payments, and all non-UPI transactions are handled by Stripe, which acts as the payment processor for such transactions.
14. Taxation Clarification
Kalakar.io is owned and operated by Editing Skool LLC, a company registered in the State of Wyoming, USA.
In accordance with applicable tax laws of Wyoming and the United States, Editing Skool LLC will remit taxes within the United States.
Taxes collected through UPI transactions in India are handled and remitted by Clanflare Solutions Pvt. Ltd., as per Indian tax regulations.
15. Product Responsibility Clause
Editing Skool LLC is solely responsible for the development, functionality, support, and maintenance of the Kalakar.io software and all associated products or services.
Clanflare Solutions Pvt. Ltd. is responsible only for UPI-related billing, invoicing, and taxation.
All UPI-related billing and taxation matters shall be governed by the laws of India, while all product-related matters shall be governed by the laws of the United States.
16. Data Controller / Data Processor Clarification
Editing Skool LLC is the Data Controller and retains ownership of all customer and user data collected through Kalakar.io.
Clanflare Solutions Pvt. Ltd. acts solely as a Data Processor for the limited purpose of handling UPI billing information.
Clanflare does not have access to user content, captions, or personal data beyond what is required for UPI payment processing.
2. Customer Grievance Redressal Policy
At Kalakar.io, we value customer satisfaction and are committed to resolving grievances quickly and transparently.
How to Raise a Complaint
Customers may raise complaints via:
Email: support@kalakar.io
Acknowledgment
All complaints will be acknowledged within 24–48 hours.
A reference number will be provided for tracking.
Resolution Timeline
Simple issues: within 3 working days.
Complex issues: within 7–14 working days.
If more time is required, customers will be informed with an updated timeline.
Escalation
If unresolved, complaints will be escalated internally to our Grievance Officer for review and resolution.
Record Keeping
All grievances are logged and reviewed regularly to improve our Services.
3. Refund & Dispute Policy
Refund Policy
Kalakar.io does not provide refunds under any circumstances.
All subscription payments, renewals, upgrades, or one-time purchases are final and non-refundable.
We do not issue refunds, credits, or exchanges even if:
You discontinue the service
You are unsatisfied with the captions or features
You only used it for a short period
You accidentally select a different or incorrect subscription plan
You subscribe to the wrong plan by mistake
It is your responsibility to carefully review your subscription before confirming payment.
Monthly subscription charges will continue automatically until canceled by the user.
Refund-related disputes or requests will not be entertained or processed.
For any technical or billing concerns (excluding refunds), users may contact support at support@kalakar.io for resolution.
Dispute Policy
For billing or technical disputes, please contact support@kalakar.io.
We will investigate and resolve issues related to payment errors, double charges, or access problems.
Refunds will follow the 14-day policy above.
Any disputes will be governed by and interpreted in accordance with our Terms of Use.